Privacy Policy for Diabetes Wellness

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Privacy Policy for Diabetes Wellness
 

Effective Date: October 1, 2026

1. Introduction
Diabetes Wellness Coaching is committed to protecting the privacy and confidentiality of our clients’ personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable federal and Pennsylvania state laws. 

2. Information We Collect
We may collect the following types of information:
  - Personal Information: Name, address, email, phone number, date of birth
  - Health Information: Diabetes-related health data, lifestyle habits, medications,
     lab results
  - Payment Information: Billing address, payment method (processed securely via 

      third-party platforms)

3. Use of Information: SMS opt-in data will NOT be shared or sold to third parties for marketing purposes.
We use your information to:
  - Provide personalized diabetes coaching services
  -Communicate with you about appointments, resources, and updates
  - Improve our services and client experience

4. Disclosure of Information
We do not sell or rent your personal information. We may share your data only:
  - With your written consent
  - With third-party service providers who assist in delivering our services (e.g., scheduling platforms, secure messaging apps)
  - As required by law (e.g., court orders, public health reporting)

5. HIPAA Compliance
Although wellness coaches are not always considered “covered entities” under HIPAA, we voluntarily follow HIPAA privacy and security standards to protect your Protected Health Information (PHI). This includes:
  - Secure storage and transmission of data
  - Limiting access to authorized personnel
  - Providing you with access to your records upon request
  - Maintaining a HIPAA-compliant website that uses secure protocols, encrypted 

      data transmission, and access controls to safeguard your health information online
6. Your Rights
You have the right to:
  - Access and request corrections to your personal data
  - Withdraw consent at any time
  - File a complaint if you believe your privacy rights have been violated

7. Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:
  - Encrypted communications
  - Secure cloud-based platforms
  - Regular staff training on privacy protocols

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date.

9. Contact Us
For questions or concerns about this Privacy Policy or your data, contact:
Privacy Officer: CEO, J. Farrall
Diabetes Wellness Coaching
coach@DiabetesWellness.ai
610-646-1836