Privacy Policy for Diabetes Wellness

Effective Date: January 1, 2026

1. Introduction

Diabetes Wellness Coaching is committed to protecting the privacy and confidentiality of our clients’ personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable federal and Pennsylvania state laws.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, email, phone number, date of birth
Health Information: Diabetes-related health data, lifestyle habits, medications,
lab results
Payment Information: Billing address, payment method (processed securely via
third-party platforms)

3. Use of Information

We use your information to:

Provide Personalized Diabetes Coaching Services
Communicate With You About Appointments, Resources, and Updates
Improve Our Services and Client Experience

4. Disclosure of Information

We do not sell or rent your personal information. We may share your data only:

With Your Written Consent
With Third-Party Service Providers Who Assist in Delivering Our Services (E.g., Scheduling Platforms, Secure Messaging Apps)
As Required by Law (E.g., Court Orders, Public Health Reporting)

5. HIPAA Compliance

Although wellness coaches are not always considered “covered entities” under HIPAA, we voluntarily follow HIPAA privacy and security standards to protect your Protected Health Information (PHI). This includes:

Secure Storage and Transmission of Data
Limiting Access to Authorized Personnel
Providing You With Access to Your Records Upon Request
Maintaining a HIPAA-Compliant Website That Uses Secure Protocols, Encrypted Data Transmission, and Access Controls to Safeguard Your Health Information Online

6. Your Rights

You have the right to:

Access and Request Corrections to Your Personal Data
Withdraw Consent at Any Time
File a Complaint if You Believe Your Privacy Rights Have Been Violated

7. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

Encrypted Communications
Secure Cloud-Based Platforms
Regular Staff Training on Privacy Protocols

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date.

9. Contact Us

For questions or concerns about this Privacy Policy or your data, contact:
Privacy Officer: CEO, J. Farrall
Diabetes Wellness Coaching
coach@DiabetesWellness.ai
(610) 646-1836